Question 1

How fast can we launch?

Accepted Answer

Most operators go from signed contract to a live, branded book in under seven days. Timelines depend on how quickly payment and KYC credentials are provided.

Question 2

Do we need our own licence?

Accepted Answer

Yes. Betxrails supplies infrastructure to licensed operators. We help you map platform configuration to your jurisdiction's requirements, but the licence stays in your name.

Question 3

Which sports and casino content is included?

Accepted Answer

Sportsbook White Label ships with pre-match and in-play coverage across major global leagues plus a curated casino lobby including slots, live dealer and crash titles.

Question 4

Which payment rails do you support?

Accepted Answer

Cards, bank transfer, mobile money and crypto, with local acquiring in Nigeria and South Africa and multi-currency wallets out of the box.

Question 5

Can we bring our own odds feed or risk team?

Accepted Answer

Yes. You can run with our managed trading desk, plug in your own feed, or operate a hybrid model with custom margin and liability rules.

Question 6

How does the bonus wallet work?

Accepted Answer

Every player has three balances - real, bonus and withdrawable - with campaign rules, wagering requirements and conversion logic enforced by the settlement engine.

Question 7

Do you provide mobile apps?

Accepted Answer

Native iOS and Android apps are included from the Growth plan, published under your brand with store submission support.

Question 8

What does support look like?

Accepted Answer

Starter gets email support, Growth adds a dedicated trading contact, and Enterprise includes a 24/7 named team with agreed response targets.

Frequently asked questions

Ready to launch your book?